Jump to navigation Jump to search This article needs attention from an expert in Business. The specific problem is: This article needs attention from more Wikipedians with expertise on this concept to add history and theoretical basis. WikiProject Business may be able to help recruit an expert. It is used to define a business process from beginning to end before work begins. The acronym SIPOC stands for suppliers, inputs, process, outputs, and customers which form the columns of the table.
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Because of the interest level, a further explanation is presented here along with a sample and template for your use. A SIPOC diagram is a tool used by a team to identify all relevant elements of a process improvement project before work begins.
In some cases, requirements of the customers can be appended to the end of the SIPOC for further detail. What specifications are placed on the inputs? Who are the true customers of the process? What are the requirements of the customers? Here are the steps you should follow: 1. This could be a transparancy to be projected by an overhead made of the provided template, flip charts with headings S-I-P-O-C written on each, or headings written on post-it notes posted to a wall.
Begin with the process. Map it in four to five high level steps. Identify the outputs of this process. Identify the customers that will receive the outputs of this process.
Identify the inputs required for the process to function properly. Identify the suppliers of the inputs that are required by the process. Optional: Identify the preliminary requirements of the customers. This will be verified during a later step of the Six Sigma measurement phase.
Discuss with project sponsor, Champion and other involved stakeholders for verification.
SIPOC Methode – SIPOC Anaylse – SIPOC Beispiel
Diagrama SIPOC: Qué es, para qué sirve y cómo se hace